ACCESSIBILITY
HOW TO APPLY FOR 2027
2027 TICKETS ON SALE NOW
ACCESSIBILITY
At Quick Panda Productions and RATTLER FEST, we believe our events should be accessible for everyone to enjoy.
For our 2027 season, we are thrilled to partner with Nimbus Disability, a leading UK authority on accessible ticketing. We will be using their Access Card Scheme to ensure we can provide our disabled customers with the correct reasonable adjustments, a smoother booking experience, and a consistent standard of support.
As much as we’d like to, we can’t control the Cornish weather! Please bear in mind that Rattler Fest takes place on an agricultural farm. In the event of rain, the ground can become muddy and more difficult to traverse, particularly for manual wheelchair users and those with limited mobility.
We highly recommend bringing appropriate footwear and ensuring mobility equipment is suited for outdoor, off-road terrain.
Applications for 2027 accessibility provisions are open now! Please read below to understand our system and how to apply.
VALIDATING YOUR ACCESS NEEDS
To ensure everyone gets the right support and to prevent misuse of our accessible facilities, all guests requiring access provisions (such as an Essential Companion ticket or accessible camping) must have their requirements validated by Nimbus Disability.
Nimbus will review your supporting evidence and allocate specific symbols to your profile that represent the barriers you face. You have two options:
1.Rattler Fest / Quick Panda Productions Digital Access Pass (FREE): A free application specific to our events. Once approved, this pass is valid for 3 years across all Quick Panda Productions events.
2. The Access Card (£15.00): If you prefer, you can upgrade to a physical Nimbus Access Card. This costs £15, is valid for 3 years, and can be used at thousands of venues, events, and attractions throughout the UK.
For help and support with your application, please visit the Nimbus Access Card Support Page.
HOW TO BUY TICKETS and request
ADDITIONAL ACCESSIBILITY FEATURES
STEP ONE - BUY YOUR TICKETS
STEP TWO - APPLY FOR ACCESS VALIDATION
STEP THREE - SUBMIT YOUR ACCESS REQUIREMENTS FORM
Select your standard event tickets (day, camping, motorhome, etc.) and complete your booking.
Important: If you require an Essential Companion and are applying for a +1 via Nimbus, do not purchase a ticket for your companion.
If you buy an Essential Companion ticket by mistake, it cannot be refunded.
If you already have a Nimbus Access Card or a Quick Panda Digital Access Pass, you can skip to Step Three. If you don’t, apply for your access validation here:
Once you have purchased your standard tickets and have your Nimbus Access Card or Digital Access Pass ID, you must complete our Access Requirements Form. This tells our team that you are attending and ensures we have your accommodations ready.
Once we have processed your form, we will send a confirmation email. Companion tickets will be issued separately to the original email address used for your ticket purchase.
ACCESS FACILITIES & INFORMATION
We always aim to implement the most appropriate adjustments to make the festival accessible to all. We tend to find that wheelchair users or physically disabled customers like to watch the performances from one of the side of our stages due to there being a bit more space and away from the audience. If the ground is wet, it may be difficult for wheelchair users to navigate the arena. We highly advise customers to use scooters or wheelchairs suited to off
For people with limited mobility or struggle with distance then we do offer walking routes that is shortest from the accessible tent camping to the main arena of no more than 120m, and from accessible motorhomes it is no more than 300m. These tracks are generally hardstanding and could become uneven and difficult if wet. There are always places to sit and relax around the bars and traders, but you are also welcome to bring you own chair with you if require taking breaks in-between walking.
If you may have a hidden impairment and need urgent access to facilities we always have accessible toilets located alongside every main bank of toilets in the festival arena and all camping sites. If you are uncertain where the nearest toilet block is when you arrive then please chat to any of our steward team for directions.
We recognise that you may need to bring an Essential Companion for whatever reason and that you will require an additional ticket for this support. If you have a +1 on your access card, you can receive 1 x additional festival entry ticket free of charge to help you.
You will need to apply for this using our accessibility form after you have purchased all other tickets required.
Please note if you purchase a companion ticket we cannot offer a refund.
All our walking routes are always well lit with bold, easy to read signs, leading from the accessible campsite to the main arena with stewards and security to help guide the way also. We do recognize you may need help, so we also allow you to have an Essential Companion if you have a +1 on your Access Card or Digital Pass.
Please apply for this on the access form once you have purchased all other tickets you require.
We don’t currently have any hearing loops or sign language interpreters on site to help. But there will always be friendly and helpful staff and stewards in all major locations over the site that can help you with information if you are struggling.
All registered assistance/ guide dogs that have been trained and certified are welcome to the festival. You must apply in advance to bring your assistance dog.
Onsite at the festival, you will need to be able to provide the relevant paperwork, or your Access Card with the relevant symbol to stewards or security if requested.
The dog must be well behaved, always kept on lead and you need to ensure you clear up after your dog. There is a zero tolerance to any breach of these rules and the dog may be asked to leave the festival if deemed out of control.
ACCESSIBLE CAMPING
Accessible camping space at the festival is strictly limited and must be applied for in advance. This campsite reaches capacity every year, so please ensure you submit your application early.
Access Campsite Facilities Include:
Accessible Information Point (Open 09:00 – 18:00)
Standard accessible toilets
Campsite Live-in vehicles (one vehicle per pitch)
Medical Electric Hook-up: Available by pre-arrangement via the requirements form for vital medical equipment only.
Medication Refrigeration: Safe storage for medication is available by pre-arrangement via the requirements form.
Pitch Size, Group Size, and Gazebos
To ensure we can accommodate as many access customers as safely as possible, and due to overwhelming demand please adhere to the following rules:
Group Limits: You are permitted to camp with a maximum of three other people (a total party size of 4, including your essential companion). All members of the group must fit comfortably within your single designated pitch.
Gazebos: To preserve campsite space for everyone, general gazebos are not permitted unless they have been explicitly pre-arranged and approved by the access team for medical/disability needs.
Any Additional Support?
If you have any questions that haven’t been answered here, please reach out directly to our dedicated team at: access@quickpanda.co.uk
